Test ISO-22301-Lead-Implementer Online - New ISO-22301-Lead-Implementer Exam Notes
Test ISO-22301-Lead-Implementer Online - New ISO-22301-Lead-Implementer Exam Notes
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ISO 22301 Lead Implementer Certification Exam Braindumps pdf - ISO-22301-Lead-Implementer study guide
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PECB ISO 22301 Lead Implementer Certification Exam Sample Questions (Q54-Q59):
NEW QUESTION # 54
Scenario:
Prebank is a multinational financial institution. Its services include banking and investing through banking centers, ATMs, and mobile banking platforms. With millions of clients, Prebank's database systems record vast amounts of data and transactions daily. Its main activities depend on the ability of its employees to access clients' data through its database system at any time.
Recently, Prebank's database system stopped working unexpectedly. Soon after, it was discovered that this disruption was caused by the maintenance work on the road outside the company's office building. During the road repair, the workers had unintentionally damaged a water pipe that leaked into Prebank's basement. This leakage affected the company's electrical infrastructure, resulting in a loss of power, which shut down equipment and computers in the server room. Consequently, employees were unable to access Prebank's database system.
After this incident, the employees immediately notified Prebank's IT team. Subsequently, the IT team informed both the maintenance company responsible for the roadworks and the insurance company. The company responsible for maintenance told Prebank's IT team that the maintenanceteam was not available for the day. Since Prebank did not have a plan for responding to similar disruptions, they had to stop working and go home. Thankfully, the maintenance team arrived at the scene on the next day and made all the necessary repairs, allowing Prebank to resume all its operations.
Following these events, Prebank decided to change its strategy and procedures to prioritize business continuity planning within the company. Its main focus was to address the root cause of disruptions to improve business continuity. As such, the top management decided to implement a Business Continuity Management System (BCMS) based on ISO 22301.
After setting the company's business continuity objectives, the company established a project team, including a project manager and four additional team members. The BCM team was responsible for managing the BCMS implementation process, whereas the top management was responsible for the effectiveness of the BCMS. Through analyzing potential risk scenarios, the team defined Prebank's business continuity strategy as well as the resources for supporting business continuity within the company. This enabled the team to predict the impact of disruptions caused by various incidents, such as power outages. Following these actions, the company established a business continuity plan to manage disruptions effectively without impacting the workflow.
The effective implementation of the BCMS helped Prebank not only minimize losses and ensure continuity in its services but also absorb and adapt to a changing environment.
As stated in Scenario 1, Prebank's IT team was not briefed on how to handle a power outage. What does this indicate?
- A. Lack of a business continuity plan
- B. Violation of business continuity principles
- C. Inadequate segregation of duties
Answer: A
Explanation:
Context of Prebank's Situation:The scenario describes a critical service disruption due to a power outage caused by external factors, coupled with the inability of the IT team to respond effectively. This reflects a fundamental gap in preparedness and response mechanisms.
Requirement for a Business Continuity Plan (BCP):According to ISO 22301:2019, clause 8.4.4 mandates that organizations must establish, implement, and maintain documentedBusiness Continuity Plans (BCPs).
These plans should outline responses to various disruptions, including system outages, infrastructure damage, and external incidents.
Evidence of Non-Conformance:
* The IT team was unprepared to manage the incident, highlighting an absence of predefined procedures or training on handling power outages.
* No contingency plans were in place to maintain critical operations during the outage.
* The lack of immediate recovery or fallback measures indicates the absence of a robust BCP, as stipulated inISO 22301:2019 Clause 8.4.3.
Violation of BCMS Framework Requirements:A comprehensive BCMS includes Business Impact Analysis (BIA) and Risk Assessments (RA) to anticipate disruptions and plan appropriate strategies (Clauses 8.2.2 and
8.3). Prebank's lack of a prepared response indicates these components were either inadequate or missing.
Clarification of Incorrect Options:
* Option B (Violation of business continuity principles): While principles may have been overlooked, the root issue is the non-existence of a documented and actionable BCP, which is a core deliverable under ISO 22301.
* Option C (Inadequate segregation of duties): There is no evidence in the scenario to suggest a failure related to duties allocation or role responsibilities.
Action Plan for Compliance:
* Immediate: Establish a documented BCP addressing power outages, including clear roles, fallback solutions, and communication protocols.
* Training and Awareness: Train IT staff on incident management and ensure alignment with BCP objectives (Clause 7.3).
* Ongoing Improvement: Use management reviews (Clause 9.3) and audits (Clause 9.2) to evaluate the BCMS and incorporate lessons learned from this incident.
NEW QUESTION # 55
Scenario:
Belle, a food and beverage processing company, is dedicated to crafting products that meet customers' needs while promoting healthier lifestyles. Central to its mission is a commitment to upholding the highest food safety standards and ensuring the consistent quality of their offerings. From the initial stages of preparation through processing, packaging, and transportation, Belle maintains rigorous control over every aspect of food production.
Recognizing the importance of resilience in potential disruptions, Belle adopted a business continuity management system (BCMS) based on ISO 22301. By implementing this system, Belle aimed not only to ensure uninterrupted product delivery but also to enhance its reputation, foster customer confidence, and gain a competitive edge. To oversee the BCMS implementation, Belle appointed a dedicated business continuity project team responsible for leading the BCMS implementation project. It also assigned a business continuity manager responsible and accountable for the BCMS overall.
Before initiating the BCMS implementation, the BCM team conducted a thorough analysis of the stakeholders involved. Using specialized tools, they categorized stakeholders according to their influence, expected level of involvement, and anticipated contribution throughout the implementation of the BCMS and related activities.
Throughout the BCMS implementation process, Belle's top management emphasized the integration of business continuity principles into existing processes, aligning them with the organization's strategic objectives. They developed the business continuity objectives and the BCMS scope. To ensure widespread understanding and adoption of the BCMS among employees, the BCM team developed an instructional video explaining the business continuity policy. Recognizing the unfamiliarity of employees with business continuity terminology, the team subsequently devised a comprehensive training program aimed at enhancing staff competence in BCMS matters. This initiative not only educated employees about the policy but also underscored the benefits of improved business continuity performance.
The organization also established evaluation methods to assess the impact of competence trainings. It measured the staff engagement and retention levels, as well as performance against training objectives.
As Belle continued to innovate and expand its product and service offerings, the organization revisited its BCMS scope to remain aligned with evolving priorities. Recent additions to the scope included a new department and two new products aligning with its updated business continuity objectives to enhance the safety of raw materials and key ingredients.
In response to potential disruptive risks, Belle established clear protocols outlining specific actions to be taken, assigning responsibilities, and defining criteria for evaluating the effectiveness of these measures. By proactively addressing risks and fortifying its resilience, Belle aimed to copyright its dedication to delivering safe, top-quality products while also safeguarding the interests of its stakeholders.
Belle appointed a business continuity manager that would be responsible and accountable for the BCMS implementation. Is this in compliance with ISO 22301?
- A. Yes, it is the business continuity manager's duty to ensure a successful BCMS implementation, for which they will be responsible and accountable.
- B. No, the entire implementation team is responsible and accountable for the BCMS implementation.
- C. No, the business continuity manager may be responsible for the implementation, but the top management should be accountable.
Answer: C
NEW QUESTION # 56
Which of the following is NOT a necessary component of a nonconformity report?
- A. A description of the requirements for which the nonconformity was detected.
- B. A description of the observed nonconformity.
- C. The date and time of the nonconformity occurrence.
Answer: C
Explanation:
ISO 22301:2019 Clause 10.1 - Nonconformity and Corrective ActionA nonconformity report must describe the detected nonconformity and the associated requirement. The date and time of occurrence may aid investigation but are not mandatory elements of the report.
ISO 22313:2020 Guidance on NonconformitiesThe report focuses on documenting the nonconformity and its impact to enable corrective actions. Time-specific details, while helpful, are secondary.
Clarification of Options
* Option AandOption Bare critical for describing and linking the nonconformity to specific BCMS requirements.
* Option Cis not essential, as investigations can proceed without exact timestamps.
NEW QUESTION # 57
Scenario:
Headquartered in Sri Lanka, Operons Inc. is a freight forwarding company that adopted a BCMS aligned with ISO 22301. Prior to the certification audit, Operons Inc. measured gaps between their BCMS and the standard's requirements to ensure compliance. The certification body was contracted to conduct the audit, and a biased auditor from a previous ISO 9001 audit was replaced upon request. During the audit, two minor nonconformities were identified, and the audit team issued a recommendation for certification.
Based on Scenario 8, considering that these are only minor nonconformities and the top management was quick to acknowledge the oversight, the audit team issued a recommendation for certification. Is this acceptable?
- A. No, a recommendation for certification conditional upon filing of corrective actions should have been issued.
- B. Yes, a recommendation for certification should be issued even in cases of minor nonconformities.
- C. No, an unfavorable recommendation for certification should have been issued.
Answer: B
Explanation:
* Explanation:Certification can be recommended even when minor nonconformities are identified, provided the organization has an acceptable plan to address these nonconformities within an agreed timeframe. This aligns with ISO 17021-1 guidelines for handling minor nonconformities during audits.
NEW QUESTION # 58
Scenario:
Initar, an IT security service company in New Jersey, provides 24/7 cloud and IT infrastructure support to mid-sized companies. Recognizing the need for a robust business continuity strategy, Initar transitioned from informal business continuity planning to implementing a BCMS based on ISO 22301.
During the BCMS implementation, a major nonconformity was identified: the BIA report lacked a defined Maximum Tolerable Period of Disruption (MTPD), which is required by ISO 22301. The corrective action process began with the IT team conducting a root cause analysis using a cause-and-effect diagram. Based on the analysis, an action plan was drafted to update all BIAs and establish the MTPD. The plan was approved by the head of the IT department, who monitored its implementation, while the internal auditor reviewed the effectiveness of the corrective action.
According to Scenario 7, the internal auditor followed up on the corrective action and reviewed its effectiveness. Is this acceptable?
- A. No, based on ISO 22301, it is not the responsibility of the internal auditors to review the effectiveness of corrective actions.
- B. Yes, based on ISO 22301, after implementing any actions needed, a review of the effectiveness of corrective actions should happen.
- C. Yes, only if a review of the effectiveness of corrective actions is really necessary.
Answer: B
Explanation:
ISO 22301:2019 Clause 10.1.2 - Corrective Actions and Effectiveness ReviewThe standard mandates a review of corrective actions to confirm they effectively resolve the nonconformity and prevent recurrence.
Role of Internal Auditors (ISO 19011:2018)Internal auditors can verify corrective actions' effectiveness as part of their role in auditing the BCMS. Their review ensures objectivity and supports ongoing compliance.
Scenario Analysis
* The internal auditor reviewed the corrective action effectiveness, aligning with ISO 22301 requirements.
* This ensures accountability and provides documented evidence of resolution.
ConclusionThe action taken by the internal auditor is valid and consistent with ISO 22301 requirements.
NEW QUESTION # 59
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